Crowthorne Heating Co Ltd (Gas installation service)
4A Duke's Ride, Crowthorne RG45 6LT, United Kingdom
Average Rating:
DESCRIPTION
Below is information on Crowthorne Heating Co Ltd en (Bracknell Forest).
So far with a assessment of 3.9 stars out of 5 and the rating is based on 5 scores.
The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.
It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.
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Where is Crowthorne Heating Co Ltd?
Opinions of Crowthorne Heating Co Ltd at (Bracknell Forest)
Richard Lockwood
I called the manufacture of my warm air dryer who recommended Crowthorne Heating. I needed help to solve an ongoing issue as my current heating company were only interested in servicing. Josh visited and identified a solution and contacted the manufacturer and together made a permanent fix. On a second occasion I spoke with Sam with about my old hot water tank Sam quickly identified the heater was no longer working he arranged for one of his team to install the new part. I would highly recommend this company to my friends as they arrive on time or call if running late, friendly and their quotes are competitive.
Captains Orders
David the 'owner' was incredibly rude and aggressive over phone after a part of payment was withheld where one of his engineers had visited and was unable to resolve the issue but still wanted paying in full - against what had been discussed. The engineers in general are actually good people but David is an aggressive and very rude man with few to no manners.
howie51uk
Crowthorne Heating Co. Ltd fitted a new Johnson & Starley warm air boiler in my home but didn't test it properly and when I used it, it wouldn't stop ! They hadn't connected the thermostat correctly. That was dangerous, yet no apology when they came to fix it. A new grille fell away from the wall, they put it back but it was then crooked. They drilled through an electrical cable to a light switch, replaced the cable, reconnected the switch but the lights didn't then work correctly. As for the patching up of holes left by the old boiler, I could have done a better job with a knife and fork. In the loft, they had to move a loft aerial, they just chucked it out the way and broke the lid on my water tank. And then when I hadn't paid the account of nearly £7000 within 2 weeks I was sent a further £50 invoice for late payment. In regard to your reply, the fact that there were so many faults after you had completed the work speaks for itself. You should have tested the installation properly before you left. As for the damaged water tank lid, your engineer took the broken lid off and turned it around so that the damage could not be seen. It only fits one way round so was just propped up on its side allowing muck to get into the tank. I received your invoice the second day your crew were on site, long before the work was completed. I take your unnecessary comments about my radios very personally, obsessive behaviour indeed. That is very unkind and has nothing to do with the installation of the boiler. The fitting of this boiler was the first step in the complete overhaul of my house and yes the decor isn't very good. No apologies, just more unpleasantness, personal remarks and nastiness. I've lost a lot of sleep worrying about the work you have done. Looking through others' feedback here I'm not the only one who has had problems with your workmanship and the way you treat your customers. I have removed my subjective remarks, the facts remain.
dennis killey
Thank you for your recent installation at my flat in Froghall Drive, Wokingham. Your service from the start was quick and efficient and the installation was carried out professionally with little fuss. I would certainly endorse your company to anyone wanting a similar installation or any other work you would undertake.
Julie Jackson
After struggling to find a heating company with a wealth of knowledge, i was so glad i found Crowthorne Heating! They quickly diagnosed the fault on my heating system and repaired it swiftly. From start to finish i was impressed with their professionalism and politeness. I would highly recommend!
