CARJOY UK (Car dealer)

Craibstone Business Park, Aberdeen AB21 9TN, United Kingdom

Average Rating:

DESCRIPTION

Below is information on CARJOY UK en (Aberdeen).

So far with a assessment of 4.9 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is CARJOY UK?

Opinions of CARJOY UK at (Aberdeen)

Margaret Duncan

After searching for months for a suitable used car, I went along to Car Joy in Aberdeen and was pleasantly surprised! Unlike previous dealings with motor traders, there was absolutely no pressure put on me and I was given plenty of time to take the car I was interested in on a good test drive. I found the whole experience to be very positive! Lewis, the salesman is a very pleasant, courteous and professional young man and I felt that he genuinely wanted to help me find just the right car for my needs. I would definitely recommend anybody who is looking for a good quality car at a fair price to go along to Car Joy, Aberdeen where I’m sure they will get a fair deal. And they even make a good cup of tea!

Deepak Malli

I have recently purchased a vehicle from CarJoy as I needed a new car and they had a great selection, I have to communicate my appreciation for the service I received from CarJoy and Callum McDonald (the representative I dealt with). I have purchased a few cars in my time from many different sources but this is by far THE BEST service I have EVER received from ANY organisation - truly splendid and I will detail why. Firstly, I never normally take the time to send feedback, but I’m happy to make a one-off exception after experiencing an excellent and re-assuring service. This is a family run business and you can see they take pride in the cars they select and sell, in fact the whole family deserve credit and recognition here. Occasionally representatives at car dealers can be pushy, forceful and some of them just lack knowledge. Callum's customer service and knowledge of the vehicle was exemplary, he provided me with: 1. A LIVE WhatsApp video call so I could see the vehicle in the comfort of my own home 2. A follow up crystal clear video with a HD camera walking around the exterior and interior of the car with detailed commentary of the vehicle. Callum demonstrated excellent knowledge on all aspects of the car 3. Once the deal was finalised the vehicle was delivered in days from ABERDEEN to WINDSOR! (Just outside London) I would like to take this opportunity to congratulate CarJoy and Callum. They are a great team/family run organisation. I have attached pictures as proof Callum - Thank you for your excellent, exceptional and outstanding service, you have made me a happy customer and a friend.

Alason Douglas

Great experience, I would definitely recommend to my friends and family and personally use Carjoy UK Limited again in the future for their excellent customer service. Lewis was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. I purchased my car online from them at a great price and in excellent condition. I am based in London and was keen to have the vehicle in time for the following weekend. I contacted Lewis and he not only arranged to deliver the car to me in Glasgow to save on my journey time, they ensured the vehicle was road worthy at no extra cost and all the necessary paperwork was ready at the point of handover of the vehicle. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

KINGALLY KUSH

A pleasure to deal with a local business who value customer service. Lewis was helpful and considerate, without any of the usual car salesmanship tactics! From initial contact to home delivery in a little over 24 hours. Car delivered professionally and courteously, and in immaculate condition. MOT & advisory items addressed, service and health check completed as agreed, plus 6 months warranty. Others in this trade could learn a lot from how the staff at CarJoy conduct their business. Highly recommended and will use again without hesitation.

Maggie Mcmillan

Right i'l start by saying iv looked at the reviews and I am very very surprised that there is 'not one' bad review about this place. I bought a car from these guys in September 2021 and today I have to get rid!. Now im 2 grand down. The car was back getting repaired twice in 3 months, no updates from them, I was the one having to chase them regarding the car which they had for 3 weeks on one occasion. On getting the car back there was rubbish left in it belonging to them and it was dirty inside. The head gasket had gone, they said it was fixed but I do not believe what they say!.They will say anything to sell a car and don't follow up with their promises. I would not recommend this place.

PHONE AND WEBSITE

CARJOY UK at (Aberdeen)
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