Cruise Fashion Ltd (Designer clothing store)

247 Union St, Aberdeen AB11 6BR, United Kingdom

Average Rating:

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Below is information on Cruise Fashion Ltd en (Aberdeen).

So far with a assessment of 3.9 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Cruise Fashion Ltd?

Opinions of Cruise Fashion Ltd at (Aberdeen)

Myke

This is the worst store ever in Aberdeen. Staff are so rude. Went in for an online return and was told I couldn't return due to items being an online purchase and one of the items clearly being the wrong item purchased, won't be accepted. It clearly states on the cruise website that items bought online can be returned in store for a credit note (which is what I could have settled for), and yet I was refused. The two female members of staff present on the 11th of August 2020, need to be properly taught how to deal with customers and need to come down from their high horses. I believe it being a franchise (Aberdeen store) clearly damages the reputation of Cruise Fashion UK.

Adam Robert

When you get fired from Aberdeen Zara, you go to Aberdeen Cruise, and to know what I think of Zara's staff, please read my review. You can walk around Aberdeen Cruise totally unhindered or untroubled by staff. There is no annoying "Can I help you" interjections or hard-sell or pushiness at all. You can wander and browse to your heart's content... which is great right up until you do actually want some help, wherein you'll have to disturb the "assistant" leaning on the counter, face stuck in phone or chatting to friends. I'm not kidding. I've never seen that before: an assistant phone in hand, slouching over the desk, and more interested in liking their friend's cat vids than actually doing the job - which ain't that hard. I say "assistant" but I'm not sure if that wasn't the "manager" to be honest. Upstairs is even worse. A mannequin behind the counter and a CCTV system would save a wage as the dude up there seems to think he's paid to simply exist. I like Cruise - but in Glasgow, where the rep of our own city's outlet extends as the staff smile knowingly when you mention it. In fact I try to avoid Aberdeen's attempt at a branch and take the trip to Glasgow if I do see something online I want: sure as heck it won't be in Aberdeen anyway. Cruise management need to come in and clean house in this joke shop.

Coco Pops 20

Purchased a very expensive pair of Gucci trainers for my wife’s anniversary. She wore them only twice, and miraculously on the back of the shoe all the glitter came of! Simpley because it was raining.... It water can do that kind of damage to a very expensive item, why are you selling them??? And now they are taking no blame and have pointed me in the direction of Gucci? At the end of the day. I bought them from cruise Aberdeen. They should be solving this issue Cause it’s definitely not our fault. Apart from the glitter coming of the shoes are still brand new my wife takes good care of them. Really disappointed with the store manager to be treated like this. Especially since we have been buying from cruise for a long time. We have purchased many Gucci items and never had an issue. My wife was supposed to wear them on holiday. Now she simply can’t. VERY DISGUSTED THAT NO BODY IS TAKING BLAME FOR THIS. I NEED THIS SORTED ASAP.

Suzy Reid

Staff laughed at me, when I showed shock at coyote fur trim jacket in the Aberdeen store. The Canadian Goose jacket is a very cruelly made product. They also had other fur trimmed items...really in Scotland? no need in this day and age for cruelty fur in a fashion shop

Tracey Ellwood

Had a few issues, but staff were happy to fix it. Only thing is no working phone number incase you need to get in touch with them 🤔

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Cruise Fashion Ltd at (Aberdeen)
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