Norwood Hall Hotel (Hotel)

Garthdee Rd, Aberdeen AB15 9FX, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Norwood Hall Hotel en (Aberdeen).

So far with a assessment of 4.4 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Norwood Hall Hotel?

Opinions of Norwood Hall Hotel at (Aberdeen)

David Flett

Great hotel, lovely grounds outside. Great decor inside. Staff are always great, can't wait to go back.

Jim Scott

This was the venue for our daughters wedding. The staff were simply wonderful! They were attentive, polite and cheerful throughout. Our room was massive with a very comfy king size bed. As for the wedding itself, the arrangements were excellent, food was of a very good quality, and excellent presentation. More to the point, this was the 3rd attempt for the wedding to go ahead, prior dates being cancelled due to covid. Macdonald Hotels managed these changes with minimal fuss, and more importantly, without adding charges, which we know some hotels imposed because of seasonal changes. Norwood Hall and its staff are a credit to this chain, and have secured us as loyal customers!

Sean Bellion

We had a brilliant 4 night stay, friendly and helpful reception staff. Breakfast was delicious with both cooked and continental options and dinners were superb. Delicious three course meals every night, with each night having a different offering. Would recommend this hotel if you are looking to explore Aberdeen and the surrounding area.

Elena Ionas

We had an amazing meal, great food and great staff. The library room is stunning, so cozy and the fireplace is just beautiful.

Caroline Mc

Booked in 26th November 2021 for a birthday treat for me. Staff where nice upon arrival and throughout but that is the only good thing I can say. Evening meal menu limited, the only thing I could find to eat was the steak and at £35 a pop, it was disappointing to say the least, fast forward to breakfast, when asked if we enjoyed, partner said wasn't impressed, totally glossed over that, didn't even ask why, botge eggs where overdone, sausage,bacon and potato scone totally overcooked, only food with any moisture was the black pudding and that was because it was under done friends phoned the hotel and gifted us a £100 as a birthday guest, front desk phoned me to tell me when I went downtrend next morning, I was told it had been out into gratuities for staff, when I explained no that was a giftfoe me fir my birthday but would check, manager said that's fine one you confirm tgat, I xan move it over. Finally got hold of my friend and had to show the manager the text to "peove" that someone who hadn't been here never paid £100 for the staff. When I asked what happens if we don't use it all, as we had already paid for DBB, he said it would be given in the form if a voucher to be used in the hotel, I said nope, I won't ever stay here again and if that nights stay hadn't already been paid, I would not be staying that night, manager then said, he will see if there is another way to sort this. Will update when ir if I get an answer. Customer service seems non exultant in this hotel

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Norwood Hall Hotel at (Aberdeen)
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