DFS Aberdeen (Sofa store)

Kitty Brewster Retail Park, Bedford Rd, Aberdeen AB24 3LJ, United Kingdom

Average Rating:

DESCRIPTION

Below is information on DFS Aberdeen en (Aberdeen).

So far with a assessment of 3.4 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is DFS Aberdeen?

Opinions of DFS Aberdeen at (Aberdeen)

Andy Dawson

Warning. Do not ever deal with Lilith....If you want to leave the building with your wallet intact! Nah all joking aside, went in looking for a new couch. Was approached by one of the sales staff, cracking lass by the name of Lilith. Informative, helpful, friendly, she sat us down (well, it is a sofa shop after all, duh!) Discussed all the options and so on, she wasn't pushy at all, just a really nice relaxed customer service rep. Found THE sofa that tickled the pickle. Job done. Well chuffed. Can't rate my interaction with her high enough. Cheers!

Adam Munro

Staff really friendly and knowledgeable. Did not feel rushed infact we were given multiple options and shown computer images and offered changes in dimentions. Dident feel any sales pressure atol, just lots of specific and then personalised information. We are very happy with our purchase and cant wait for our sofa to arrive. We spent a reasonable amount but definitely felt we got value for money and service that befit our spend.

Angie Stemp

2 stars is for the products. Had a nice wander around looking for a new sofa, was so happy to be in without kids. However, the 2 sales representatives were far too busy with their feet up on the furniture chatting and looking at their phones to even bother to ask me if I required assistance. I walked right past 'their' sofa and didn't even get a glance, a smile or a "hello". Poor show DFS.

Jacqueline Mathieson

Horrendous customer service, can't get through to the store. Customer service centre promise call backs again and again and never call back. Still don't have our order despite being told it would be delivered weeks ago. Contact centre have requested the store call me twice but no response. Emailed the store, the sales man, twitter, Facebook...radio silence. Absolutely horrendous customer service but great when placing the order of course!!

Jackie Stephen

Very helpful staff. And yes we bought our sofa. Can't wait for delivery now.

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DFS Aberdeen at (Aberdeen)
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