Euro Car Parts, Midsomer Norton (Auto parts store)

DESCRIPTION

Below is information on Euro Car Parts, Midsomer Norton en (Bath and North East Somerset).

So far with a assessment of 4.5 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

It corresponds to the categories of:

• Auto parts store
• Car accessories store
• Car battery store
• Car repair and maintenance

Where is Euro Car Parts, Midsomer Norton?

Opinions of Euro Car Parts, Midsomer Norton at (Bath and North East Somerset)

Tammy Evans

Great service that always comes with a smile...friendly, warm welcome and can state with all the years I have used them nothing has been a problem.. they all go out of their way to sort out the part I need. Any problems have been dealt with in the manner I expect them to be, with no worry. Brilliant bunch 👏

Anothny Martin

Came here few weeks ago three times in a row! Ordered my part, they got it wrong 2 times. The guy in the shop was just so arrogant and blamed me for the issues despite me asking for the right part and proved it! And they when they gave me the right part he said: we won't swap it again so you better of got it right! So bloody rude! Halfords were 10 times better and beat them on price to! 😤

James Sloan

I am writing to you about my face to face encounter in your Midsomer Norton store on the 30th of November. On the Monday the 22nd of November a member of my staff had called to speak to someone to set up an account with your branch. He had spoken to richard who said he could not email, post or deliver the form to us despite delivering to neighbouring businesses. Despite this, my member of staff came to the site to collected it and returned the completed the form on 25th of November. He had spoken to someone called “Darren” he thinks and he was told I would receive a call to verify the account. This Did not happen, I personally called twice on the Friday to push things along to no avail. I tried again on Monday and again on the Tuesday. As I was passing by with a member of staff and needed some parts we decided to pop in and see if we could arrange the account and the parts we needed for a customers car, the greeting we had got was disgusting and rude. When we walked into the building, we met Rob on the desk who shouted “MASKS” I quickly explained my health condition and then was told “sorry not good enough” despite with regular breathing difficulties being part of my health issues. We moved past this to discuss the account and the issues we have had and I was very rudely told “Well thats just the way it is and you will wait until we call you” “There is not enough of us to call just you” at no point was I impolite or rude. The attitude was disgusting and if any of my staff had done this to a customer they would of been fired! We spend nearly £4000 per month on parts with other suppliers that are not as close as we would like, this means that “Rob” and the team at this eurocar parts has lost this store and estimated £48,000 of annual business, not to point out the other two business we know of who have also stopped using them due to issues relating to similar matters. If anyone asks me we they should get there parts, go anywhere else, melksham Motor parts are great, great service, avon and wessex are also great nothing is ever to small or to big. I really hope you do a mystery shop every now and then and also teach these guys some manners. Our business could not afford to loose any amount of business due to poor customer service.

Storm Botha

Such helpful guys!! I cannot reccomend them enough! Pushed for time, I needed a catalytic converter for a custom exhaust urgently. Within minutes, the guys had a look at what they had and found us exactly what we needed. Thanks guys, you're lush and we'll definitely be back in the future.

Jonathan Offler

Fantastic service from great staff . Always order parts on line for best price . The staff are really friendly .

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Euro Car Parts, Midsomer Norton at (Bath and North East Somerset)