SPAR West Harptree (Convenience store)

3 The Courtyard, West Harptree, Bristol BS40 6HU, United Kingdom

Average Rating:

DESCRIPTION

Below is information on SPAR West Harptree en (Bath and North East Somerset).

So far with a assessment of 4 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is SPAR West Harptree?

Opinions of SPAR West Harptree at (Bath and North East Somerset)

Judy Bowden

Great Village Shop at the heart of the community that sells fresh fruit & Veg , Freshly baked bread, Amazing pasties. Home made Cakes... and loads more ... Owners and staff are welcoming , helpful and very friendly... they support the village and donate to local events and do a lot for charity . Very sad to see they have been on the receiving end of a lot of abuse purely because they have enforced a no mask no entry rule in their own privately owned shop . Great shop, great staff

Sandra

This shop has been an absolute lifesaver during the COVID-19 pandemic and the staff and owners have gone out of their way to protect and help the local community. They offer a fantastic range of products and the bakery is amazing! In my experience, the staff are always welcoming and pleasant, and have been since we moved to the village a few years ago.

Amy

Having worked for a number of multi-national companies over the years and dealing with customer services issues of varying natures, I understand the importance of good customer service. I appreciate that often people are quick to judge on one not so good experience to them personally, and less quick to celebrate the wider long-term positives. So, I wanted to add this review on my experience of Bowden's West Harptree Spar team over the last 8 years. I have to say that the team help the local community, and have done over several years. This has been even more evident in the last year since COVID-19 has made things harder for many who live here. I know the team by name, and vice-versa. That is because they are part of the community here, and several of them live in and around the village too. The team work hard to provide essential shopping, arranging deliveries for those who are at risk, or isolating during COVID, help with other matters when people are in need, and even help arrange the Christmas Tree in the village being put up. They also help protect customers and staff asking people to wear masks (unless exempt with proof), provide hand sanitiser, and limit numbers of people in the shop. Hands, face, space....as Boris would say. This is very thoughtful, especially as they as essential workers are not prioritised to be offered vaccines, even though they come into contact with numerous people through their shop every day. They have an excellent range of produce, fresh milk, eggs, vegetables and meat, even gluten free products too. A well stocked off-licence. Fantastic local post office service. Oh and did I mention, the homemade cakes made locally are also a real treat. Even though this is a Spar and they are required to have Spar produce, they still support the local producers by selling some of their items too. My experience has overall been positive and helpful over the last 8 years.

Bec G

My experience of West Harptree Spar yesterday left me in contemptuous bewilderment. I was refused service on the grounds that I was unwilling to provide proof of face mask exemption. The staff and management refused to give their names, behaved in a belligerent manner, belittled and made an ungrounded accusation of rudeness towards me. The male owner/manager’s behaviour breached the Equality Act 2010, under which, if necessary, he and Spar will answer, and I shall seek satisfaction.

Simon M

Great local selection of food and alcohol. Local cheese, meat, hot pasties, sandwiches and cake. Great shop

PHONE AND WEBSITE

SPAR West Harptree at (Bath and North East Somerset)
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WEBSITE

Opening hours of SPAR West Harptree at (Bath and North East Somerset)

Sunday
8AM to 2PM

IMÁGENES