Rice & Spice (Indian takeaway)

2 Fortescue Rd, Radstock BA3 3PH, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Rice & Spice en (Bath and North East Somerset).

So far with a assessment of 3.1 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Rice & Spice?

Opinions of Rice & Spice at (Bath and North East Somerset)

Matthew Tyrrell

Ordered from them 5 times, food excellent. However, 80% of the time the food is over 45 mins to an hour late and 40% of the time the food is incorrect. Wrong meat in the curry, thank goodness no one is allergic otherwise I'd be hospital bound!

sharon hopson

Arrived after almost 2 hours of ordering, best part of meal was the onion Bhaji . Chicken so tough a knife wouldn’t go through it, onion and peppers on shaslik burnt to a crisp and freezing cold . Awful 😞

Nicola Hussey

Appalling service. Order placed at 5.30, told it would be delivered within the hour. When it hadn't been delivered at 7pm we rang and were told it was the next delivery. At 7.45 it had still not arrived and we rang and cancelled the order. At 8.15 (almost 3 hours post order) we received a call from the delivery driver who had not bothered to drive to the house but had parked in the village and expected us to walk to him to collect the cancelled order. Have no idea what the food is like but if the terrible customer service is any indication....

Jessica Crawford

AVOID THIS PLACE. On New Year’s Eve I ‘pre ordered’ a takeaway at 11pm for that evening as I knew it would be busier than usual. At 5.30 I had a notification on just eat saying they had received my order. They said it would be with us by 6.50 but by 8.30 there was no sign of it. At 9 o clock I decided to go down to the take away as it was clear they had taken the phone off the hook as they were getting so many calls chasing the food!!! When I got there I met around 6 or 7 unhappy customers who were all in the same boat as me and wanting refunds/ to complain. How GREEDY to continue taking orders when they KNEW they couldn’t facilitate it or meet the demand?? When I confronted the man behind the desk and said I wanted my money back he just said ‘get it from just eat’ they marked my delivery as ‘delivered’ so I am now struggling to get my refund back!!!!!! They absolutely ruined mine and others New Year’s Eves!!!!! Avoid these dodgy money grabbers at all costs if you have any sense.

jsakel

Zero stars if I could! Do NOT order from them. Our last order we placed took 1 hour and 20 minutes. We let it slide thinking it must have been a busy Thursday night or something, but we did have two items missing that they refused to let us have after we called them, and advised we'd have to request a refund through the JustEat app. Our latest order... We still haven't received! 3 hours and 20 minutes after ordering it's been posted as delivered and they're not answering the phone. Tried requesting a refund via the app to say we'll only get half our money back as they've delivered the food? We never received it! Joke of a restaurant. If they can't keep up with orders then they 1. Shouldn't accept new ones, and 2. They shouldn't lie on the phone claiming the order is on its way an hour after it should have arrived, just for them to no longer answer the phone when the food hasn't been delivered when they said. Utter shambles. AVOID AT ALL COSTS.

PHONE AND WEBSITE

Rice & Spice at (Bath and North East Somerset)
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WEBSITE

Opening hours of Rice & Spice at (Bath and North East Somerset)

Monday
4:30 to 11PM
Tuesday
4:30 to 11PM
Wednesday
4:30 to 11PM
Thursday
4:30 to 11PM
Saturday
4:30 to 6PM