West View Surgery (Medical clinic)

9 Park Rd, Keynsham, Bristol BS31 1BX, United Kingdom

Average Rating:

DESCRIPTION

Below is information on West View Surgery en (Bath and North East Somerset).

So far with a assessment of 2.7 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

It corresponds to the categories of:

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Where is West View Surgery?

Opinions of West View Surgery at (Bath and North East Somerset)

Marlene Andrea

Went to the doctors about my swollen ankles & they did nothing about it. Only gave me advice that I already know. Now my ankles are leaving dents as I press my finger on them. & also burning. & I went to the doctor's plenty of times about my back problem too. & I asked for a x-ray on my back & of course they said “its not that important” IVE HAD BACK ISSUES MY WHOLE LIFE. & they said they were gonna email the chiropractor & that I should get a letter. It's been 2 years with no letter no call.

Mia

Sister Karen Hunt was amazing and so accommodating, I hate having blood taken and she was the best nurse I've ever had take my blood! So kind, considerate and positive with everything.

Emma Moon

To put it as politely as possible, Dr's and nurses are fine - reception, the practice manager and assistant manager are definitely not! Attitudes like bolshie teenagers. Will be changing surgeries as soon as!

Emma Wilson

Have mixed feelings about the surgery. The doctors and nurses I have seen were absolutely fantastic. Always listened, took issues seriously and treated me with dignity and respect. The reception staff however have been extermely rude amd unhelpful. They also continually make mistakes with ordering prescriptions. I think there was only one occassion i successfully ordered my medication. I had been with the practice for a year and they still hadn't retrieved my notes from my previous doctors despite me having a baby during this time. I have now moved again and its been 3 weeks now and still waiting for my records. I have a serious medical condition and my GP is struggling to monitor and treat without my records. Practice would run better if reception staff were less rude and interested in their jobs.

jerry jerry

The team are amazing compared to other surgeries I have been registered with over the years. People of Keynsham you really don't know how lucky you are! Unusually great receptionists Nurse's that you can trust GPs that actually care And a fantastic Nurse Practitioner

PHONE AND WEBSITE

West View Surgery at (Bath and North East Somerset)
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