Keynsham Cars (Taxi service)

The Taxi Lodge Brookleaze Yard, Stockwood Vale, Keynsham BS31 2AL, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Keynsham Cars en (Bath and North East Somerset).

So far with a assessment of 3.6 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

It corresponds to the categories of:

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Where is Keynsham Cars?

Opinions of Keynsham Cars at (Bath and North East Somerset)

Ed Nall

Called Keynsham cars today to book 2 local airport trips for a couple of weeks time. Firstly, the operative (female) on the phone was very dismissive and unhelpful to put it mildly. Secondly, when I told her the times of my airport journey she said “we don’t do pick ups from the airport and we don’t do late night pickup. We only do daytime bookings”. I then asked how much the taxi would be for my second journey and she replied, “it’s £80”, to which after I had asked her to repeat the cost she said again “£80” (one way). I asked why the cost had increased by over 200% since I last booked and she replied, “Fuel prices have increased”. Needless to say, I said your ripping customers off to which the response was, “ Well that’s the way it is”. We have always used Keynsham cars for our airport runs, but sadly no more. It’s shameful and a total rip-off to take advantage of customers. We’ve booked a more honest taxi firm. Our previous experience of this firm was always good and fair prices. Unfortunately you’re current customer service strategy is going to be bad for business. Yo certainly lost ours!!

Maggi Moseley

Been in Keynsham 18 months and have used this service once a week since then. I find them professional, helpful, personable and reliable. Would recommend to friends and family.

Mrs Smudge

Cancelled mini van just before it was due to collect us, then offered 2 taxis instead but not for the same price! Disgusting customer service. Steer clear.

Holly Webb

Wanted to wait until we had a few times using this service before I left a review, the staff are well mannered on the phone and are always happy to help. Dan has been our driver on a few occasions now and is always on time polite and welcoming. We will be using only Keynsham Cars from now on.

Kelly John

Tony was a true Gent. Polite, friendly & efficient. First time customer for me & my client but he was fab. Will hopefully need to use KC again.

PHONE AND WEBSITE

Keynsham Cars at (Bath and North East Somerset)
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