TUI Holiday Store (Travel agency)

91 High St, Midsomer Norton, Radstock BA3 2DE, United Kingdom

Average Rating:

DESCRIPTION

Below is information on TUI Holiday Store en (Bath and North East Somerset).

So far with a assessment of 4.2 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is TUI Holiday Store?

Opinions of TUI Holiday Store at (Bath and North East Somerset)

susan dawber

Excellent, tried to get money exchanged at Tesco nobody was answering the phone as I didn't know which store was open.. phoned TUI very polite no problem, immediate response. From now on its TUI for me. Thank you.

Debbie Davis

Staff are always helpful and friendly!! Jo,Lynne,Helen and Georgia all are very welcoming whenever i have visited the shop, even if they have all been busy they are always polite and say that someone will be available as soon as possible, the longest i've had to wait is about ten minutes and they were very apologetic about it! The ladies are always friendly and they seem to enjoy booking the holidays as much as i do!

kate jackson

Absolutely awful service. Went in to get currency on the Monday, staff were unsure of whether they had last done their order. Stood waiting around whilst 3 clueless ladies try to work it out. Was then told I would be called within the hour when they knew. 4 hours later, I had a voicemail saying they needed to order it in. I just needed to pop in Tuesday or Ring and tell them that I definitely wanted. That is fine. Went in on Tuesday at 12pm, said my name etc, explained I needed it by Friday. Lady told me she would definitely be ordering it and I could collect Thursday. Went in on thursday at 12pm, all staff clueless yet again. No one had written my name down, let alone ordered anything. I was going away on the Friday which they knew because I explained my urgency several times throughout the several trips I had made to their store that week. Therefore, I will never use this Thomson store again unless they change up their staff for some people with attention to detail and a slight bit of customer care. This service is shocking. I am in disbelief how hard it is to make an order. Do your job. May I mention, how un-busy it was in store on all 3 occasions. Luckily the post office were on hand to help out in my time of need.

Sam Smith

Absolutely shocking service, was "helped" by a lady called Lynn, and she was very rude, abrupt not in the least bit helpful at all. Went to another travel agents 5 minutes down the road who were more than happy to help.

Taniesia Gardin

Me and my partner have booked two holidays and have done it with the help of the midsummer Norton team and they have always provided the most helpful service! I wouldn't go anywhere else,Lynn was especially helpful,ignore previous comments made,Thompson are by far the best.

PHONE AND WEBSITE

TUI Holiday Store at (Bath and North East Somerset)
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