HSBC (Bank)

12 Allhallows, Bedford MK40 1LJ, United Kingdom

Average Rating:


Below is information on HSBC en (Bedford).

So far with a assessment of 2.4 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Opinions of HSBC at (Bedford)

Mr Bass

I have banked with HSBC for about 20years and they have got worse and worse with late opening time and early closing times and closing more branches. Today for the second time I have made a specific trip into Bedford Town as the website says the branch is open to find is it not..... Update your website and the Google page if you are closed as getting into Bedford Town is a nightmare. This is the only branch for miles around and its closed due to staff shortages. Yet every other bank in Bedford is open. How an I am supposed to pay cash in? If the only branch for miles around is closed. I'm now going to look change my bank as this has been the straw that broke the camels back.


Me and my husband recently moved from Sri Lanka to Bedford and my husband just started to work as a doctor in Bedford NHS. Since we were looking for houses to rent we didn't have a permanent address and wanted to explore the possibility of opening an account with hospital reference letter. The first person who served was okay. Then that person inquired from the person next to him about our queries and he was rude in his communication skills. I felt they would have communicated their ideas in a more polite manner.

Shakir Ahmed

Pointless bank, I work 9-5 Monday to Friday and only have weekends off. Woke up early on my day off as their only open till 1pm on Saturdays to make a cash withdrawal. Turns out no cash withdrawals on weekends.

Anonymous User

If anyone reading this is possibly thinking of signing up for an account with HSBC (not sure why you would anyway), I have one word for you - don't. Absolute hassle every time I have to deal with them. Unprofessionalism and unhelpful staff are a given with this bank. Recently had an issue regarding a loan that I was rejected for and after several attempts at attempting to speak to to somebody helpful in the call centre, I was told that this was due to HSBC having me down as a student on their system, despite the fact I left education 7 YEARS ago (oh, and the fact that you declare your employment status during the loan application...). Therefore I now have an affected credit score because of HSBC's incompetence. Also visited the HSBC Bedford branch and did not approve of having to speak to a member of staff regarding my issue at a booth right next to where other people are withdrawing / depositing money at machines and would definitely have been able to hear my conversation. Asked if there was anywhere more private to talk and was told (and blatantly lied to) that there were no spaces free upstairs. This same member of staff then sent me upstairs to speak with another member of the team, who sat me in one of the various meeting rooms that were free at the time. I think the time has come to change banks to one that actually cares about its customers and is not unprofessional in every aspect.

Andrei Chete

This has to be England's banking armpit! Every time I've tried changing my address or simply ordering or cancelling a new card I have had to either go in person with my ID to the branch or call relentlessly for hours on end and chat to some people who cannot even speak English! They are hopeless, rude and unhelpful!!! Simple things that my wife has done on her Barclays app and taken 2 minutes have taken me hours, pointless conversations and getting no where! Anyone who is considering joining HSBC I urge you to AVOID this bank like the plague!!!


HSBC at (Bedford)
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