Clapham Cars Bedford (Taxi service)

60 Harpur St, Bedford MK40 2QT, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Clapham Cars Bedford en (Bedford).

So far with a assessment of 3.8 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Clapham Cars Bedford?

Opinions of Clapham Cars Bedford at (Bedford)

burak ćwikłowy

Driver never arrived. Operator said cab will come in 15 minutes. After 15 minutes I called them asking where he is, operator said this will be another 5 minutes. After all driver never came, and I got message "thank you for your trip with such and such driver". Ridiculous. Had to book another taxi from another company. Was late to work because of that EDIT AFTER ANSWER FROM COMPANY: Yes, you don't have any booking under my name because you never book with names, just with phone number! Nice excuse mate

Gina Karavias

Twice now let down for morning pickup which meant I missed my train both times and had to pay for new tickets. If they are unable to do morning pickups they shouldn't take the booking. After the first incident I tried to give them another chance and booked it a few days in advance to be safe but let down again. Person I spoke to admitted they don't have enough drivers for morning pickups. Too unreliable, would not recommend for mornings.

christine brookman

I booked twice via the app as I'm a firm believer in giving people a second chance. Both times I explained fully where to pick up and both times went to the wrong area and were late. Requested a normal car the first day it was a minibus type car. The second booking was over 40 mins late in picking me up. When called I was told that there was no bookings for me funny as I was looking at the booking on the app on my phone told me they would sort it out and I requested a call back to inform me what was going on I got no call. Driver informed me he had only received the job recently and blamed traffic for being late. Not good enough when booked 2 days in advance

Marian Eu

I book a taxi at 12:00 for 12:30. I recieved a prepayment message at 12:25. I call them again and ask them : I make the payments but now I received the message , the driver is on my way yes ? They answer yes for sure. After 5-10 minutes I received a message with tracking the taxi driver. SHOW me it’s just 29 Minutes away. I call them again and off course coming with clasical sorry for that and I will speak with the driver to speed it up and in 20 minutes will be there. After 35 minutes I get up in taxi. After you make the payment they say it’s around 20 minutes waiting. WHY don’t say before make payment ??? WHY I make booking if I received text prepayment after 30 minutes when the taxi need to be there? Very professional and I feel like they get relax with this prepayment but they forget about review!

inquisitor 717

Very quick. And the way you can track the driver from the text they send you is very handy. I definitely will be using Clapham cars in the future. 5 stars for a very good service.

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Clapham Cars Bedford at (Bedford)
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