Specsavers Opticians and Audiologists - Bideford (Optician)

85 High St, Bideford EX39 2AA, United Kingdom

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Below is information on Specsavers Opticians and Audiologists - Bideford en (Devon).

So far with a assessment of 4.4 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Specsavers Opticians and Audiologists - Bideford?

Opinions of Specsavers Opticians and Audiologists - Bideford at (Devon)

Kylie Patt

Absolutely disgustingly treated! Took my 13 year old in for an eye test, explained to the lady on the phone yesterday i would also have my 3 year old with me to which she said was fine! Went in today, the shop was absolutely packed, lots of children, parents with at least 2 children all above the age of 6. The lady that took us for the pre test checks asked me if I had been made aware of the one child one parent rule, I answered yes, she asked if I intended to leave my 3 year old outside..to which I replied obviously not she’s 3 and cannot care for herself, which i explained on the phone the previous day and was told that was ok. I was told it’s government guidelines…. I raised complaint with the manager because by this time I was highly insulted to be told to leave her outside like a dog, whilst other parents in there had 2 older children, none left outside, yet thought I was going to leave my 3 year old outside? I mean, really? Is that a serious suggestion? No other optician has this policy and most places are respectful that most parents wouldn’t bring extra children unless absolutely had to! I actually have 4 children but luckily for them 2 we’re old enough to be left at home for half an hour so in fact doing them a favour! I won’t be returning! I left without the eye test and have booked in else where!!! Utterly stupid and very disrespectful!

fiona battrum

Excellent customer service from Bideford Specsavers. The covid infection control procedures were good each time I visited and I could not expect any higher standard attention to care and detail when it came to choosing and dispensing my glasses from experienced long standing member of the team . Very happy with both pairs 👍

Chris Hobman

Told there would be a 20 minute wait for my booked appointment agreed that 20 minutes was ok. 55 minutes later was still waiting. Had to leave for my next appointment. No apology. Never again.

keith parker

Disappointed with the service this time, due to lack of staff there was no information about how much the various additions would cost, plus someone was trying to get through on the phone but they ignored the caller, it seemed like get them in then out as quick as possible, not what I was expecting!. Not nice experience.

Siggins Family

They saw all 4 members of our family one after the other during Covid. They were so good with our 6 and 10 year old children which included our nervous autistic daughter. Such lovely polite staff.

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Specsavers Opticians and Audiologists - Bideford at (Devon)
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