Santander (Bank)

32-34 King William St, Ewood, Blackburn BB1 7DP, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Santander en (Blackburn with Darwen).

So far with a assessment of 3.9 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

It corresponds to the categories of:

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Where is Santander?

Opinions of Santander at (Blackburn with Darwen)

Zainab Patel

Very happy with the service I received over the phone by a staff member named Maria. She was attentive and did her best to sort the situation as much as she could without making us feel as though we were a burden. I am sure that she is like this with all her customers. A very nice helpful and friendly staff member. Despite the situation she made us feel at ease in ensuring that she is doing her best to get it resolved which in itself was a great help. She was professional in the way she handled everything and asked her advisors for help when necessary which meant we were getting the correct information. Very good customer service!!

N P

Very disappointed with the service received at Santander Blackburn. We have been going round in circles with staff. What the staff say in store does not match what staff are saying over the phone. Shocked at the way the situation has been handled. Just trying to open an account is taking upto 5+ weeks to sort. No body is willing to help. They are claiming they no longer do face to face appointments where they open up an account for us but are more than happy to sit us down face to face to give us the wrong information about the situation which has put us back weeks. The staff at the blackburn store are unwelcoming and refuse to sort out a matter that has been ongoing for weeks. As a result of this no other bank is able to open an account for us. Santander staff need to be made more aware of how their store runs and their policies as wrong information is frequently given out to customers.

Sam Wild

All female staff are on a power trip! Training required!! Calm yourself dears, you’re a customer service advisor!!!

Howard Cartmell

It's a provincial branch of a multinational bank. Look up what a branch of a bank is like, find out the services it has and you will get a fair idea of what it's like. I prefer to spend as little time as possible there, so I check on my way passed how busy it is. Staff seam relatively knowledgeable and competant (emphasis on relatively). I've been to a lot worse, but much better (generally in other countries and differant companies). All Santander banks I've been in are generic, I guess for familiarity and identification. It's somewhere you sometimes have to go, out of necessity.

Paul Clarke

Poor service , asked for some empty money bags , said they had none left , but a load at the side of the till were the lady served us. Very poor . Worst bank ever for service .

PHONE AND WEBSITE

Santander at (Blackburn with Darwen)
See phone number
WEBSITE

Opening hours of Santander at (Blackburn with Darwen)

Monday
9:30AM to 4:30PM
Tuesday
9:30AM to 4:30PM
Wednesday
9:30AM to 4:30PM
Thursday
9:30AM to 4:30PM
Friday
9:30AM to 4:30PM

IMÁGENES