Roomali (Indian restaurant)
361-363 Preston New Rd, Blackburn BB2 7AA, United Kingdom
Average Rating:
DESCRIPTION
Below is information on Roomali en (Blackburn with Darwen).
So far with a assessment of 4.2 stars out of 5 and the rating is based on 5 scores.
The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.
It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.
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Where is Roomali?
Opinions of Roomali at (Blackburn with Darwen)
Robina Hussain
First time came here with family and we had an amazing time and the service was just spot on credit to Asif who was just an incredible host. He went out his way to look after us. I will definitely be coming here again and the food was absolutely amazing too could not fault a single thing. It was really busy and to have the level of great service we had when it was jam packed along with tasty yummy l food what more do you want. Can’t wait to come here again.
Waheedul Haque
Came to eat on sunday was difficult to find at first as the maps take you to someones house i have updated the map location so nobody will get lost again haha. I think that was the old location of the place and now they have moved into the bottom floor of the woodlands building. Parking was very good as there was plenty. The restuarant decor was beautiful, staff was very friendly, owner seemed very caring too, was quite busy for a sunday night, i had this restuarant on my want to go list for nearly 1 year and finally i come and i was not disappointed. The food was amazing, the samosa chaat starter was superb, the chicken karai was excellent, my sister's butter chicken was a bit too spicy but mistakes happen it is fine. My little brother loved all his food, the mocktails were very nice too, i just wish i could have tried the red one my brother got but the restuarant ran out of ice to make mocktails with, which is understandable as it used to happen at the place i worked at years ago haha, we were moved tables to help accomadate some extra guests on a big party's table, but that was fine by us as we were asked nicely and on top of that the owner gave us 1 free mocktail as a gesture of thanks. Food and drink prices were pretty decent, shame i was full very quickly when eating my main meal haha, hopefully when i come next time with my cousin i will be able to finish my food. Only reason i have left a 4 star instead of a 5 star review is because of how hard it was to flag down someone to take our orders and clear our food and stuff or get the bill, but i did see a help wanted sign so maybe they just understaffed, hopefully will be better next time i come and then i will update with 5 stars. Thanks for the food and for looking after us, will be back soon inshallah
BTS Bolton Dragons
What a great find. We were met with exceptional high standards of 'meet and greet' service. Once showed to our table the experience continued staff were GENUINELY happy with serving and it did not end there..FOOD WAS AMAZING starters were brilliant hot served together. Our mains were some of the finest curry we have ever tasted and we were very happy to have found the restaurant. THIS WILL BE A REGULAR PLACE TO VISIT ONCE YOU TRY
Uzma Patel
Waited an hour just for our starters on a not so busy day. To top it of, they employ 16-17 year olds who have little skill set. My meal was disturbed by what looked like the owners of Roomali having an argument with a customer who gave some negative feedback. But where were they when those customers needed good service? Threatening and unprofessional behaviour witnessed and the food was cold and bland. Got more entertainment on the night than food!
Sarfraz Ugradar
Absolutely shocking Customer Service! I was ordering food over the phone and have been a regular customer of Roomali for quite a few years, and they have delivered to my house many a time, too. Yet when I ordered over the phone (they mentioned a new minimum £15 limit), I mentioned that I've had deliveries off them before for less and the the guy on the phone says,'I don't remember ever delivering to your house before (pretty sure he was the manager coz the phone got passed to him!') Firstly, he's implying that I'm lying, which is completely unacceptable! Its bloody shocking the restaurant have the audacity to say that to their customer. Secondly, it's pointless to be a regular of this restaurant as you get treated as just a number ( I guess they haven't realised they're in the hospitality business). My message to the restaurant is to learn some manners. You are in the hospitality industry. You've lost this customer for good. And don't forget, word of mouth is what makes or breaks restaurants, so stop treating your customers badly and show some respect!
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Roomali at (Blackburn with Darwen)
Opening hours of Roomali at (Blackburn with Darwen)
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