Village Hotel Blackpool (Hotel)
E Park Dr, Blackpool FY3 8LL, United Kingdom
Average Rating:
DESCRIPTION
Below is information on Village Hotel Blackpool en (Blackpool).
So far with a assessment of 4 stars out of 5 and the rating is based on 5 scores.
The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.
It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.
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Where is Village Hotel Blackpool?
Opinions of Village Hotel Blackpool at (Blackpool)
chris saxon
First time stay. Bought this as a deal £80 for one night & breakfast with £40 off food. On arrival was impressed with communal areas,clean and tidy. On proceeding to and entering our room, I found it dated and a little grubby! Used the pools, areas were clean, and tidy outside pool was just about warm enough for a leisurely swim , changing areas OK took our own towels which was for the best as they had no spares. Restaurant / Bar, wasn't the cleanest, but the staff seemed fairly busy, and the restaurant / bar was packed. Food was expensive, but as we had the deal not an issue until I came to use the deal, the young lad who served me seemed really put out that we were using the deal (his whole attitude changed). The evening restaurant / bar is located in the same area, was exceptionally noisy with children running around until really late +11.30pm. Breakfast was in the restaurant near check-in. This was really nice and well laid out, staff served the breakfast up (which I assume is down to Covid?) Checkout was easy enough. I would suggest that they open the bar near check-in in the evening for those who wish to have a quiet drink after their meal as the main restaurant was as mentioned really noisy(this was locked when we checked). Not sure I would stay here again
Paul Freeman
We booked a short 2 night stay half expecting a Sunday and Monday at the beginning of December to be reasonably quiet. The first night the place was fully booked with many of the rooms being used by staff from other Village hotels. Many of these staff felt the rooms should be used for parties between 11 pm and 3am, and played music and sang loudly/badly through the night. This sort of issue should be sorted quickly by on duty staff, but it wasn't. This ruined my stay in Blackpool even though the rest of the stay was fine.
Suzanne Parsonage
Indoor and outdoor heated pool great. Lovely great sized family bedrooms. Nice friendly&helpful staff. Breakfast was a bit of a disappointment. No pancakes/waffles or pastries :(
Sandra Salisbury
Room was nice and bed very comfy. We ate in the Bar & Grill and although the food was very nice, the service was very slow. This was not the bar staffs fault, as they were understaffed with just the 3 of them but Paulina,Ryan & Rob were excellent.. given that the resurant was full, and they were rushed off their feet, they were all extremely helpful and kept on smiling. Really a credit to the businesses. I was surprised to see Paulina handling the breakfast too, so full credit to her. Breakfast was very nice also.
Sholem Josephs
Hi, we booked to stay at this hotel just over 2 months ago, we booked 2 connecting rooms to check in 26th Dec for 2 nights. When we booked we explained that it was imperative we get a connecting room as we were arriving with two young children. We were assured this would be the case. On Sunday I drove with the family from London to Manchester (had spent the weekend in London) on the way up I called to confirm the booking and explained again how important it was that we get a connecting room and was again assured a connecting room was set aside for us. I set off from Manchester to Blackpool and arrived exhausted and ready for a good nights sleep at 9.00pm, I checked in on the computer in the lobby and went to the room, as I opened the connecting room from my room, I got the shock of my life as I heard a male voice call out "who is that???!!!" I quickly closed the door and went downstairs to the lobby to ask what was going on, I was then informed that there were no connecting rooms available and the best that could be done was 2 rooms next to one another. Not wanting to have a ruined holiday I accepted that, we then went upstairs to the 2 rooms, they were both freezing! dark and gloomy, at this stage the kids are crying. After trying to calm everyone down and warm up the rooms, we decided that this was not anyone's idea of a holiday, I then went downstairs again and informed the staff member that we would not be staying. I was offered a refund and told that a manager would call me tomorrow (Monday). We then had a 45 mile return journey home. On Monday I called and asked to speak to a manager, was told that it was very busy, but a manager would call me back. It is now over a week later still no phone call! No explanation! No apology! No offer to compensate our disaster!
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Village Hotel Blackpool at (Blackpool)
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