Hendy Renault (Car dealer)

573 Wallisdown Rd, Poole BH12 5BA, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Hendy Renault en (Bournemouth).

So far with a assessment of 4.1 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Opinions of Hendy Renault at (Bournemouth)

Ross Diamond

Just purchased a used Renault Kadjar and I am extremely pleased with the whole experience! All thanks to Ruben Ward who took care of the sale. He was calm, collected and a genuine nice guy. No pressure or pushy hard sale tactics. Went out of his way to make sure the car was in tip top condition! Always felt welcomed and valued. Top job!

Catherine Daniels

Great experience after walking in to view the potential of a used car to collection of a brand new car a month later. Thanks to the sales consultant Sam Joy for his friendly yet professional manner in assisting me from start to finish.

Tricia Kellaway

Fantastic service from start to finish Joseph Columbo went over and above to ensure that exchanging and receiving new car went as easily as it possibly could , he explained and helped me sort all the necessary paperwork online. There was also good follow up to check that everything was as it should be.

Olivia Bell

Ok service. When purchasing a second hand Clio from Hendy Renault back in August I was paired with a salesman who deemed himself 'too good' to be a salesman. Fortunately for him, I knew which car I wanted and therefore he needed to spend as little time interacting with myself and my mother. Although I am now satisfied with my car, I am rather disappointed with the service that I received. As I was familiar with another salesman who works for Hendy Renault, I expected the standard of employee to be high. But, to my shock, the salesman that looked after the purchase did very little. On pick up day, I had been promised a full tank of petrol and a small paint repair that was on the wing mirror. When arriving at 4pm neither had been done and I was presented with two small paint pots in which the gentleman suggested I should apply to the damaged area. He then suggested that he would drive me to the petrol station in order to fill the car with fuel. This was slightly uncomfortable and awkward as this man had not been overly friendly with us since the beginning. When purchasing a new car you expect to be shown how to use all the gadgets inside and shown where all the controls are, none of this was shown to myself and therefore for the first few weeks of driving I was left a bit clueless on what all the buttons meant. Although I cannot slate Hendy Renault as a whole, I believe that this particular salesman needs to be told how to make a paying customer welcome. If this review was based on the salesman alone it would be 1 star.

Aldona Frelik

This review is a thank you note to Joe who has been an excellent help when it comes to buying a car, insurance, advice for a car seat many more. The most professional service I have experienced recently, including after sales follow up. The most impressive was that whatever we have agreed verbally has been executed during the final stage.

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Hendy Renault at (Bournemouth)
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