Citizens Advice Bournemouth Christchurch & Poole (Non-profit organization)

The West Wing Town Hall, Bourne Avenue, Bournemouth BH2 6DX, United Kingdom

Average Rating:


Below is information on Citizens Advice Bournemouth Christchurch & Poole en (Bournemouth).

So far with a assessment of 3.9 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

It corresponds to the categories of:


Where is Citizens Advice Bournemouth Christchurch & Poole?

Opinions of Citizens Advice Bournemouth Christchurch & Poole at (Bournemouth)

Wendy Hill

Went down to bournrmouth cit advice to talk to someone but door was locked and notice on door saying ring this number. Appointment only. Very frustating .


I, like many other people, have found citizens advice very helpful. They quite often are able to look at problems from a different perspective, plus they often have a better understanding of the ins & outs of official bodies, where the average person has not. Impartiality is an important factor as well as empathy. Just this week I asked their advice, not only was everything well explained, I was given 4 methods of solving my problem, plus any follow up information if it should be necessary. I have a great respect for the work they do.


I have used their service on advice with benefits when my income dropped, which was helpful. Then legal advice and help about debt. In this case, it was only partially good because they never contacted me to solve/help with the main issue, after I went to their office and got a bit help with some creditors. The other time I needed advice about a parking fee my ex war reliable for but I got the bill. In general, they are very helpful and they do their best, and I got good advice and they helped with most of my enquiries. Everyone I have talked to was friendly and polite. I highly recomment them.

Alia Tahan

Too long on the phone.55 minutes wait with no answer.but some times they do help


Spent 40 mins going back and forth between numbers provided just to keep being told that they can't do anything or give any advice, waste of time and space


Citizens Advice Bournemouth Christchurch & Poole at (Bournemouth)
See phone number