Great Hollands Health Centre (Medical clinic)

Great Hollands Square, Bracknell RG12 8WY, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Great Hollands Health Centre en (Bracknell Forest).

So far with a assessment of 1.9 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

It corresponds to the categories of:

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Where is Great Hollands Health Centre?

Opinions of Great Hollands Health Centre at (Bracknell Forest)

Paulina M

Please Fire the receptionist - she’s a complete disgrace !!! My 1,5 year old daughter has a lung infection and I was forced to call nhs 111 to get an appointment from the hospital and an urgent medical care and antibiotics because I was completely ignored by the receptionist at Great Holland’s and repeatedly told by her to go to the pharmacy and ask them for an advice !! I called them at 8:00am on Monday straight away when they open and she would say to me that she has no appointments for me to be seen, as I told her I’ve contracted the illness from my daughter and been already for 1 week on paracetamol (we’ve been checked and COVID negative) which I’ve gotten from the pharmacy - she kept telling me to go to the pharmacy!! She’d say anything just to avoid making an appointment with a GP!! WHAT A DISGRACE!!! Someone must finally take charge and make those uneducated receptionists face consequences !!!

Jade Dimelow

I personally cannot fault. Dr Arora has always been readily available to us when we have needed to see her and has at times even called later in the day to see how my little one is after seeing her. She has supported through some difficult times and been a huge help. I'm really pleased we picked this surgery when we moved to Bracknell

Agnieszka Stiles

I am so disappointed. For last 3 days I try to get insulin for my son. I rung reception few times, made a telephone consultations to review the medication as not on the repeat prescription and no phone call (2 days). Apparently pharmacist rung me and I didn't pick it up. I gave 2 phone numbers (mobile and landline) to make sure I won't miss the important phone call and nothing (no voicemail, nothing). I didn't go anywhere between 4pm and 7pm for 2 days. Today I rung the reception again as he's running low on insulin, to be spoken like I am breaking the law, like I am not following the rules. I was ignored for 3 days, spoken to like I am in fault, my son still doesn't have the insulin. I am so disappointed. I used to love this practice, but lately I have issue after issue. I hope it will improve soon. And no, I am not harassing receptionists, I tried to speak to the qualified person to add the new insulin type (prescribed by Dr in Frimley) to the prescription.

Yara Safi

Unfortunately I cannot say my experience has been any better than the ones in the reviews before me. I now had three interactions with this practice and all three were at a very low level of care. I just had a phone consultation with the Dr. that dismissed every single thing I had mentioned in the very long form I had to fill to get the eConsult. I wasn't informed about the phone call, the phone call then cut in the middle of the conversation and the Dr. didn't even call back. She tried to convince me that my concerns were not urgent and was so dismissive of everything. Really very very disappointed and will change surgeries for sure.

Alex Crumplin

Absolute shambles the reception staff have now idea what there doing or talking about and make it up as they go along avoid will be changing surgerys

PHONE AND WEBSITE

Great Hollands Health Centre at (Bracknell Forest)
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