Euro Car Parts, Avonmouth (Auto parts store)

Fifth Way, Avonmouth, Bristol BS11 8DT, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Euro Car Parts, Avonmouth en (City of Bristol).

So far with a assessment of 4.1 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Euro Car Parts, Avonmouth?

Opinions of Euro Car Parts, Avonmouth at (City of Bristol)

Rob Sharman

Been here a few times and normally okay. Having some work done out the front so had to use warehouse entrance. 30 minutes to collect a preorder with only 2 people waiting. Staff serving and collecting didn't seem to care less. It was a Friday afternoon and it showed. Staff member had great pleasure in saying it was there last day so they didnt care.

Robin CM

Good prices and web ordering but click and collect at this branch was a disaster today. Took about half an hour of waiting to collect one item (a common W5W bulb) that I'd ordered the day before. Both counter staff were tied up dealing with people who were placing orders in store or other time consuming things, and there was no dedicated click and collect point. Once I got to the front of the queue it only took a minute or two to get the item. So many other counter service retailers get this right, but Euro today has put me off using them again unless I really have to.

Mike K

This place is a joke. Placed order online to collect next day, haven't heard anything for 3 days. I rang to check the status and was told 2 items missing but will be delivered that afternoon. Next day decided to pop in, order not picked, items not in stock , person who looked into the order didn't even know hiw to read the picking list. Time placing the order- wasted, 45 minutes in store - wasted, service for my vehicle had to be cancelled as ecp can't get 2 filters, oils, and some lubricant sprays up together. But their rep will most likely Ring my business in week or two to ask why I'm not placing orders on my account any more. Avoid, better go online as most items are now next day delivery elsewhere anyway.

Ezekwesirim Utchay

Good customer service, with great prices, but due to social distancing only two customers can go in at any one time, making the wait to go in excruciatingly long, no seats are provided outside too. Once in, the staff are professional and helpful. You also pay the price you reserved the item for online or the price of items on the self. That is not the case in the Weston-super-mare branch. I went into the Eurocarpart shop in Weston-super-mare after ordering my parts online using a 50% discount code, but the staff there somehow tried to convince me that I was buying the wrong part for my vehicle and tried to sell the supposedly right part to me without the 50% discount that attracted me in to making the purchase the first place. the staff kept insisting that the discount had been added, when it obviously was not. I picked up an item labeled £7.50 from the self in the Weston-super-mare branch, when I presented it at the till, I was charged £10.99 for the item, A few hours later, After cancelling the rest of my order in the Weston-super-mare branch and reordering it in the Avonmouth branch. I paid the exact price I had ordered the items for online. The item I had paid £10.99 in Weston-super-mare branch, was displayed at £7.09 at Avonmouth branch and that was what I paid for it. I called the the Weston-super-mare branch, was put through to the manager, gave him the item codes and asked why there were differences in price of the same item between the two shops. He ended the call without giving me any reasons, after asking me to wait for a few minutes while he looked into it. So from my experience the Avonmouth shop is the better shop to order or buy car parts from. There is something not right with the staff that work in the Weston super mare branch.

Phil Groves

Very polite staff and great prices with promo code. Got the wrong handbrake cable for my car no problem changing for correct one. So would recommend

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Euro Car Parts, Avonmouth at (City of Bristol)
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