NatWest (Bank)

71 Lowther St, Carlisle CA28 7AH, United Kingdom

Average Rating:


Below is information on NatWest en (Cumbria).

So far with a assessment of 1.6 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is NatWest?

Opinions of NatWest at (Cumbria)

Dez H

Don't go in first thing. Usually very busy, and you will be waiting ages for local businesses to deposit their banking and get change etc. Staff are helpful, but it doesn't seem like they have enough staff to cover basic banking needs at times. One might be serving while one messes about showing people how to use the cash deposit machine. The ques would go down quicker if they both served.

Ben Ryda

Ejected, threatened with security for not wishing to discuss personal circumstances in front of other customers. Not a lot of banks around so they treat you here like you've no knowledge of the products you ask for. I.E Foundation Accounts; The Natwest representative on the day persisted to give false information regarding these, notably she said "You MUST have money in the account for direct debits to avoid bank charges", finally telling me we couldn't use our current bank account also a Foundation like that. Despite doing so for the past decade. Furthermore was asked to leave "...before I press my button" by an intolerable little girl of a lady. Wont be going back at all. Hope I don't have the misfortune of bumping into that undesirable little woman in the street, I feel I would have more than bad words to give to her.

James Pollitt

Understaffed and slow. The machines rarely work. Generally useless.


Kept waiting for over an hour to fill in a form,. Still waiting now after 11 days for something to happen.

Anthony Ismay-Johnston

Always understaffed and i hope you do not mind waiting for an age to be served!


NatWest at (Cumbria)
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