Oyster Cabs Ltd (Taxi service)

506 Mumbles Rd, The Mumbles, Swansea SA3 4BU, United Kingdom

Average Rating:


Below is information on Oyster Cabs Ltd en (City and County of Swansea).

So far with a assessment of 3.3 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Oyster Cabs Ltd?

Opinions of Oyster Cabs Ltd at (City and County of Swansea)

Jacky Pettifer-Hall

What has happened to your company? I have used Oyster Cabs for more years than I care to remember. Now, that you've a monopoly and bought up half of Swansea's cabs, you're useless. I'm lied to endlessly, taxis stating'no fare' when we're outside waiting. Promises when I have to get my 86 year old parents home on Christmas Day, again lied to, yet another 'no fare' apparently. 3 times in the last month Oyster Cabs have spoilt the end of a lovely occasion. Your driver's can't reverse and don't turn up, but worse of all they lie. Please please get better and shape up.

Sharon Tudor

How this company is in business I will never know? Waited 1 hr15mins. would not answer the phone, no updates. This is not an isolated incident, been let down on numerous occasions with this company. Since he has taken over yellow cabs he now has the monopoly and doesn't he know it!!! Does not appear to care about his customers,prepared to leave them waiting for hours. Surely the ethos of the business is to be polite and punctual. This company doesn't appear to grasp the fact.

christine tempest

Used this company whilst on our holidays and the pick up driver didn't even know where he was going. Good job we did. Think he was testing us! Very gruff and unfriendly. Cab picking us up couldn't find us so drove off until we waved him down. He already had £2.30 on the clock! Again very unfriendly and expected a tip. Well that didn't happen. Won't be using them again. They used to be reliable and friendly and you would expect in these times they would be fighting for business. Going to use Uber from now on!

David Gray

Great Taxi service really, dealt clean cars and very polite drivers. Highly recommended.

Ruth Evans

Terrible customer service for pre-booked taxis that we ordered this weekend - hung up on us, repeatedly gave us poor updates and actually missed one of the bookings. The drivers were friendly but the office staff left us stranded for over an hour twice with poor information and spoiled the experience. Wouldn’t recommend!


Oyster Cabs Ltd at (City and County of Swansea)
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