Colourbank (Carpet store)

110 Cavendish Rd, Leicester LE2 7PH, United Kingdom

Average Rating:

DESCRIPTION

Below is information on Colourbank en (City of Leicester).

So far with a assessment of 4.4 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

It corresponds to the categories of:

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Where is Colourbank?

Opinions of Colourbank at (City of Leicester)

Angela Moore

I want to thank everyone at Colourbank. Very helpful friendly staff at Crest Rise. The lad that came to measure up was very helpful and informative.We had to wait for carpets to be fitted but we was happy has we was decorating.We had all the house upstairs fitted so on the Thursday morning me and my husband stayed home to help but no need at all the 2 lads that arrived was Excellent. They was on time and so professional from start to finish. Thankyou so so much we are very pleased. These lads are credit to Colourbank one was called Nic and sorry i cant remember the other young lads name but Thankyou both.

Maureen Clark

Great choice of flooring at good prices, great service and a very nice young man who fitted the carpet we bought a few weeks ago. Wait time for fitting is a few weeks but that's fine especially if you're decorating 😊 Since writing this review I have bought more carpet based on my previous experience. However this time was shockingly different 😱 this was at the fitting point when on the day we had requested that we have a PM fitting. The fitting rang me and said he wanted to come early I said that it wasn't possible as we had things to do but if possible we would try to get done and would contact him if and when. He didn't like this reply and asked me what did we have to do. I explained that this was our business he then barrages me with calls and turned up outside our home.and was staring at the house he then told my husband if we didn't let him in he wasn't go to fit so we let him leave as we didn't want him in our house ever. Very aggressive and intimidating experience. When we rang colourbank they were not helpful and our fitting was done 2 days later by two very nice lads.

Na Na

This company is extremely suspicious they use few names and act with no respect towards consumer AVOID AT ALL COSTS THEY USE VARIOUS NAMES INCLUDING MY NEXTMATTRESS which is not on Google reviews and for a reason.... Avoid at all costs you have no consumer rights here and customer service is shocking this company has hidden itself OTHER NAME MYNEXTMATTRESS from Google reviews and Google maps!! very suspicious. I bought two beds one was nearly 2000 pounds after continuous problems I cancelled and returned I was threatened that if the courier they used mark it when they collect I would pay for it. I decided to rent a van and drive it to their warehouse I was still charged a courier fee I didn't use. The second bed has developed faulty castors that damage the would flooring by scratching it I contacted mynextmattress they said I could get replacement if I emailed them.. after not hearing anything for a month I chased them up they acted really stupid and accused me of causing the castors to develop the fault ridiculous and on top of that I have to pay for new ones even though I'm still in guarantee period AVOID

Sue Hopkin

Never go anywhere else for carpets, beds etc. Staff are friendly and very helpful, and the prices aren't bad either!

Bill G

Excellent stock, great service, quality carpets. Easy to find and large car park.

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Colourbank at (City of Leicester)
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