Build-A-Bear Workshop (Toy store)

Unit SU23, Highcross, Shires Ln, Leicester LE1 4AN, United Kingdom

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Below is information on Build-A-Bear Workshop en (City of Leicester).

So far with a assessment of 4.4 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Opinions of Build-A-Bear Workshop at (City of Leicester)

jellysplish !

Went yesterday to get a pink frog!! I think most kids are back at school so the store was quiet, I reccomend going early in the day it's a lot more relaxing when theres less people :) shelby was cool and had cool hair 🐸 and was a great experience overall!!! I love my frog :D

Natasha Camacho

Good selection of base teddies, adorable outfits and decors. Good for many occasions like birthdays or romance and more. Truly charming with the tiny heart in your stuffie and the birth certificate!

Jessica Byrne

I felt a little jumped on as soon as we entered the store, not what you want when you have a fairly shy child. In the end I had to ask the guy to leave us alone so she could have a good look and make her choice. We then made the bear, which was great, but only after making the bear (chase from paw patrol) did they bother to tell us they didn't have his outfit in store! We then ended up with what I thought was a newby on the till, turns out she was the manager!! Told us about a half price gift voucher that we could use that day then didn't put it through for us then tried to tell us she now couldn't do it. So basically for her error she expected us to spend more money. When I refused she looked utterly shocked... and didn't seem to know how to handle customers at all. In the end someone else stepped in and sorted it for us. Think you need to look at who you hire as managers as she was totally useless, didn't know how to use the till, didn't know how to deal with customers or a complaint! Just annoyed I didn't take her name. All sorted in the end but a totally unneeded stand off in the shop, all to her embaraament

Matthias McBride

Always great for the grandkids they absolutely love it. Great stuff super helpful and the Leicester shopping centre is amazing.

Emma Harris

This was our first visit, and we loved every second. We might be fully grown adults, but we had loads of fun and the staff there were great! Looking forward to coming again.


Build-A-Bear Workshop at (City of Leicester)
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