Lloyds Bank (Bank)

39 Threadneedle St, London EC2R 8AU, United Kingdom

Average Rating:


Below is information on Lloyds Bank en (City of London).

So far with a assessment of 3.8 stars out of 5 and the rating is based on 5 scores.

The average rating is low, but it is based on very few reviews, so the assessment is not entirely reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Opinions of Lloyds Bank at (City of London)

Leon Clifford

The service was brilliant. Ellen was an absolute star, both friendly and efficient. Her down to earth approach left me leaving with a smile on my face.

Shamyl Malik

Walked in with a very specific request. Ellen greeted me at the door and solved the issue in 60 seconds. Brilliant service! So good I have been with Lloyds for two decades!

Amie Venables

Had the most pleasant experience today in the Threadneedle Street branch! Ellen is amazing! she was so helpful and sorted out all my problems there and then xx

letsgetdance o

No respect for the customer. A lady knowing I'm on my lunch break from work, witch I was force to sacrifice and run to the branch as it is only open till 3pm trying to solve issue with my credit card was chatting with her colleague on the phone, while looking at my card in the system. She was complaining she had to work while he's at the couch at home, very unprofessional thing to do in front of a customer. She was shushing me with her hand when I try to explain her I did activate the card by chip and pin. She apparently knew better what I did. In the end she gave me a number and sent away. So after calling once, calling twice, being sent to the branch, being sent away to another call finally a competent man resolved the problem in 2 min. No respect for people's time.

Chad Macauley

Ellen, who works at the Lloyds at Threadneedle street, went beyond the call of duty to assist me with my queries. She is a brilliant professional and a shinning light to the retail banking field. Highly professional, empathetic and intelligent, I would certainly recommend her as a leading retail manager in her field. Thanks again Ellen & Lloyds for your excellent customer service.


Lloyds Bank at (City of London)
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