Perfect Touch Performance (Car repair and maintenance)

Hannah Nursery, Unit 1, Sewardstone Rd, London E4 7RG, United Kingdom

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Below is information on Perfect Touch Performance en (Essex).

So far with a assessment of 4.8 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Opinions of Perfect Touch Performance at (Essex)

Dieter Hambloch

A massive thanks to Barry, Jo and the rest of the team at Perfect Touch Performance! The welcome to their team and the service I received was world class. The guys were thoughtful, diligent, friendly and super helpful with my dodge challenger issues. So grateful to you for making me feel at ease in your company and also providing such a quality service at a really competitive rate. 6 stars!

anonymous g

AVOID! Poor workmanship. Took my car in to have engine remapped which they don’t do, someone else does. Ended up with more problems than desired. No health check carried out before work started. Got it home to find near catastrophic water leak which has cost me more money as couldn’t return in that state. Apexi controller no longer works. Steering wheel had not been put back properly. Screws loose on boss which could of disconnected potentially resulting in an accident possibly ending fatal. Several emails sent and ignored. I have photos, videos and emails for proof of everything including works carried out by them and my mechanic. I wont be returning.

Ras

Can't thank this place enough, from a broken bumper to brand new in less than a week. Barry and the rest of the team were amazing and made me feel like a valued customer though out the whole experience. Honestly Barry was the down to earth person you could want when its to do anything with cars and some amazing cars on the lot to buy. It was almost like I was a car exhibition, lol. Thank you so much for everything and definitely a returning customer if I ever need your help again. :)

Gian

I was very disappointed by my experience at Perfect Touch. I had a VANOS issue diagnosed by my mechanic. A search of the internet showed that Perfect Touch advertise these particular repairs on their website. I took the car to them , they did their own diagnosis and they went ahead with the repairs. When they called to tell me the was ready they then told me that the repair had not fixed the issue. So on their own diagnosis , I had a very big bill which didn't fix the issue , and to be honest I have no way of knowing if they even did the repair they say they did. The car then broke down two days later , leaving me stranded on a long journey. When the car was recovered they ran a diagnostics check and it still indicates a VANOS fault - so either they didn't do the work they said they did, or they carried it out poorly. I regret using them , and I advise anyone to be very wary of them , their work , and their upsetting tactics.

Georgi Dimitrov

After having a full A service on my Mercedes I can say I was so satisfied by the customer service and the way my car was handled. I got a curtesy car while mine was in the garage (not many garages offer this option). I strongly recomend this garage if you have a performance car that you want to treat accordingly.

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Perfect Touch Performance at (Essex)
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