Specsavers Opticians and Audiologists - Penzance (Optician)

111 Market Jew St, Penzance TR18 2LE, United Kingdom

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Below is information on Specsavers Opticians and Audiologists - Penzance en (Cornwall).

So far with a assessment of 4.4 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Where is Specsavers Opticians and Audiologists - Penzance?

Opinions of Specsavers Opticians and Audiologists - Penzance at (Cornwall)

Bryan Marshall

Very Friendly staff and excellent service. Had to return three times for adjustment, All all dealt with right away.

Danny Butler

I went to Specsavers today (04.07.2021) to replace my frames as they were broken and wonky, after walking into a door, and the service I experienced was great. I wasn’t expecting to get them fixed and replaced there and then, I thought I’d have to wait a while to actually send them off or something, but the gentleman who served me was very helpful and replaced lenses into the new frames. Very pleased with my experience here. I didn’t get the name of the guy who helped me unfortunately.

Michelle Brown

All staff are lovely, polite, considerate and so helpful to any needs you have. I have been with specsavers for 15 years now and i have never had a problem

Janet Kersey

I have been going to this branch for probably over 30 years now. The staff have always been good often excellent, and the three males who personally dealt with me recently were exactly that, and I'd like to single out for commendation especially Rhodri the optometrist for completely putting me at ease, and being wonderful, professional and understanding, in all ways, and likewise lovely Luke the assistant in helping me choose 2 pairs of specs in record time. Im sorry I didnt catch the other man's name but he was very good too. However, I've taken off one star as was aware of the smaller lady assistant dealing several times with often bewildered old people having to stand at the door, in often an abrupt and rude manner, something I have never heard any Specsavers member of staff do before. I thought it was very unacceptable and unnecessary behaviour and felt strongly I must stand up for these older clients and ask you to investigate why a member of staff feels it would be alright to treat anyone that way, especially elders who have already gone through so much this year. Perhaps this staff was having an off day but that isnt really any excuse. Thank you.

Kevin Mentor

As you would expect this is a professional and friendly service. Covid-19 secure practices keep everyone safe.

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Specsavers Opticians and Audiologists - Penzance at (Cornwall)
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