Carpetright (Flooring store)

Bridge Retail Park, Unit 3 The, Flatt Walks, Whitehaven CA28 7RQ, United Kingdom

Average Rating:


Below is information on Carpetright en (Cumbria).

So far with a assessment of 4.2 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Opinions of Carpetright at (Cumbria)

Pauline Lowrey

Bought my carpets, underlay and fitting here six months ago. They are still storing some unused carpet now. Helpful staff, although I was served by three different people at one point. Huge selection of goods, with free samples , if needed.

Mimi Wishes

Pulled up by staff twice now asking why I wasnt wearing a face mask (which, by law isnt allowed and is a fineable offence) Had the staff members taken time and looked properly rather than just glancing over from a distance and then carried on doing what they were doing whilst shouting over the top of a noisy hoover, I was actually wearing a lanyard to say I'm mask exempt. Despite being on a mobility scooter I was offered no help whatsoever with the doors either in or out and was not offered any help or advice or even approached by a staff member whilst in the shop until they saw me heading for the door. The staff were rude and impolite and one of them even carried on hoovering the shop floor leaving a long wire laid out right across the shop floor, trip hazzard to say the least. No wonder firms are going out of business if this is the way staff treat their customers. I wont be going in there again that's for sure and wouldnt have even given one star if I hadn't had to to write this review. My advice.. much better service from friendly staff who are more than willing to give advice and deals at Maxwells.

Mark A. Cooper

What a great store. My wife and I went in a few months ago for carpet, it was in the sale but by the time we got in it was no longer on sale. A very friendly sale lady took my number and said she would call me if it came on sale again. Three months later she's called it was 50% off. A guy came out to measure and gave us a price and put us under no pressure to buy. After a couple of days I went in and purchased it, they even offered 0% finance if you want it. This way you don't have to pay anything until it is fitted and you are happy. I would not hesitate to recommend them. A great local business, employing local people.

Sarah Dickie

Worst experience. Will never be back here again. I have been promised my refund for weeks after being overcharged. No one is getting back in touch with me. I call repeatedly and get told that my name and number is taken down and that Dean will call me back. I am so fed up and so unhappy. I will go with any other company other than this one. My patience ran out 2 weeks and 5 promised callbacks ago!

Susan Messenger

Got the carpet I was looking for, and half price in the sales. Great service from the staff and they even kept hold of it in store until I was ready for it


Carpetright at (Cumbria)
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