Dunelm (Home goods store)

5 Derwent Dr, Workington CA14 3YW, United Kingdom

Average Rating:


Below is information on Dunelm en (Cumbria).

So far with a assessment of 4.3 stars out of 5 and the rating is based on 5 scores.

The average rating is sufficiently high, and based on several reviews, so the rating can be considered reliable.

It should be borne in mind that, in general, most people do not tend to rate services positively. People often comment that they are dissatisfied with the service/product and it is possible that the average rating may be lowered for this reason.

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Opinions of Dunelm at (Cumbria)

Darrell Jones

Called this outlet to order an item, and in doing so had to order on line, however an employee ,called Brad, talked me though how to do it. Brad was very patience, and so helpful, it was easy . I collected the items next day. Thank you.

Bionic Nichola

Sadly due to health problems walking is a total nightmare. I tend to order online and pick up. You are friendly greeted at the doors and someone will get your orders for you. If I go inside assistant's are very helpful and will attend your needs. Great shop for everything you need in your home and garden.


Ordered some bedding online and was ready to collect with in 10 mins. I later but another order in and I never received my email within the hour so just poped in and they was more than helpful and just got it from the warehouse. 10/10

Will Roberts

There was some curtains advertised in store that we liked but were only avaliable online. When we checked online about an hour and half later, thd price was £40 more than the price shown in store. We mentioned it to the store and all they did was take the label off the advertised curtains and said their was nothing they could do. Customer services were equally useless saying "online prices change all the time". What an absolute joke of a company to try and con people like this. If they won't take my complaint seriously then maybe Watchdog/Rip Off Britain will

Richard “Geordie bob” Earl

This would be a 1 star if I didn't love the store the low review is regarding online purchases and to get dunhelms attention. No exact delivery date given so could arrive any day. I'm not sitting at home for 7days guessing if it'll arrive early and I don't want a £400 order left on the street. Used dunhelm online chat for better more accurate details with a "very sarcastic" Nathan M where after him being "unable" to read chat subject I was made to retype it all out.. After several messages back and forth with me receiving sarcastic replies I eventually got an answer that the courier will contact via phone when they receive items. Did this purchase and lack of info really need to be such hard work dunhelm ??? I've always been given a delivery date from every other seller not been made to guess or beg for delivery details.. You need to up your game dunhelm, my review and online purchases with you will now be on hold until then.. ridiculous..


Dunelm at (Cumbria)
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